WhatsApp Business

WhatsApp LLC
Last Updated: 2021-03-22 Current Version:
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The WhatsApp business app is good and very easy to use. I love the features it came with especially the quick replies option allowing us to save time. I do however have a bit of a problem with the away automatic messages. It would be better if away messages are only sent when my phone doesn't have a network connection then the greeting message sent as soon as my phone connects to the internet. Thank you.


Great app overall but you guys dropped "Archive" to the last row of "Chats" again! Liked it better when it was up there — on top of the list. Gives one easy access. But if this must be so, kindly add a Go-to-bottom button to "Chats" interface while scrolling down and vice versa. One more thing... Archived chats now automatically find their way back into the main chat list when a message comes in from the particular archived chat. Let them stay archived please. Kindly fix this. Thanks!


From the last few days I'm having a big problem while doing video calls....my phone gets hanged, and after some moment the call gets cut by itself. During the video call my video remains still and the entire phone gets hanged and then the call gets cut. After calling the same people further the video remains paused. We have to fix this by doing video off and on. Just a hilarious experience.

WhatsApp Business from Meta

WhatsApp Business enables you to have a business presence on WhatsApp, communicate more efficiently with your customers, and help you grow your business.

If you have separate business and personal phone numbers, you can have both WhatsApp Business and WhatsApp Messenger installed on the same phone, and register them with different numbers.

In addition to the features available in WhatsApp Messenger, WhatsApp Business includes:

• BUSINESS PROFILE: Create a profile for your business to help your customers find valuable information — like your website, location, or contact information.

• BUSINESS MESSAGING TOOLS: Be more responsive to your customers by using Away messages to indicate when you're away or Greeting message to send your customers an introductory message when they first message you.

• LANDLINE/FIXED NUMBER SUPPORT: You can use WhatsApp Business with a landline (or fixed) phone number and your customers can message you on that number. During verification, select the “Call me” option to receive the code over a phone call.

• RUN BOTH WHATSAPP MESSENGER AND WHATSAPP BUSINESS: You can use both WhatsApp Business and WhatsApp Messenger on the same phone, but each app must have its own unique phone number.

• WHATSAPP WEB: You can more efficiently respond to your customers right from your computer's browser.

WhatsApp Business is built on top of WhatsApp Messenger and includes all the features that you rely on, such as the ability to send multimedia, free calls*, free international messaging*, group chat, offline messages, and much more.

*Data charges may apply. Contact your provider for details.

Note: once you restore chat backup from WhatsApp Messenger to WhatsApp Business, you will no longer be able to restore it back to WhatsApp Messenger. If you would like to go back, we recommend that you copy the WhatsApp Messenger backup on your phone to your computer before you start using WhatsApp Business.

We're always excited to hear from you! If you have any feedback, questions, or concerns, please email us at:


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