Apple support app is a free and secure application, which gives you the support you need for your device. It is a smarter and easier app. 📱 It lets you explore personalized support options in a straightforward way.
Once you launch the apple support free app, tap Get Started to be guided through setup. To get more personalized help you should enable Share My Location, if you do so you’ll be connected to a local service agent if you make a support request.
Apple support application works hard to make sure that when you request support you actually get the help you require. As soon as you start using apple support mobile app, choose the option(chat, speak)💬 that's most convenient for you.Talk🗣️ with a real person to troubleshoot an issue, or get guided, step-by-step solutions to resolve it yourself. With the help of apple support you can find a nearby store, make an appointment, and add a voucher to Wallet for easy enrollment.
So, if you’re working remotely and your Apple product gets a problem, try exploring the resources in the Apple Support app for good advice.

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This is just the guide of the Apple support app. Be aware of the app and give us feedback to know your opinion.