Smart Assist

EW-D Smart Assist makes the use of Evolution Wireless Digital simple and fast.
Sennheiser electronic GmbH & Co KG
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Version 2.2.0
Updated on 2023-12-15
Rating 2.5
Category Music&Audio
Package name com.sennheiser.winapp
Downloads 100+
Smart Assist Description
Evolution Wireless Digital Smart Assist makes the setup and use of Sennheiser Evolution Wireless Digital simple and fast. Use your smartphone or tablet to connect via Bluetooth for an efficient setup and overview of your new wireless system.

Smart Assist provides automated setup, operation and monitoring
Smart Assist becomes the "engineer in your pocket".
After installation of the app, you'll only need another 60 seconds to have your system set up and running, including pairing and automated frequency allocation.

Intelligent setup automatically creates reliable wireless connections, no wireless expertise required
Aside from instant access to all system settings, you'll find a brand-new support hub with video tutorials and detailed manuals to help get you started. Stay current with firmware updates accessible directly within the app.

Mobile access to all system settings centralizes control, eliminating the need for complicated menu navigation on every device
Automated setup of receivers and transmitters, frequency allocation, channel naming, muting and battery status are now only one tap away.

Easy frequency allocation and naming of all wireless channels keeps systems organized
Always stay on top of all your wireless systems, even when using 15 channels at the same time. Our coloring and naming feature helps you to exactly identify each channel. The optionally available color coding set helps to tag the hardware as well.

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Comments about Smart Assist Android Version
My work device auto-updated to this new version and it now it absolutely does not work at all anymore. The app freezes immediately and I'm not able see or access anything. Update: It now no longer freezes, because....some reason. I did nothing except come back and check on it a day later. So we'll see how stable that is. But now my list of devices is all out of whack and there's no way to rearrange it in-app. Which seems like some truly barebones functionality.
Installed the app when we installed 6 new mics at our church. Found all the mics, was able to do all my naming and frequency changes. Thought I was going to really enjoy the app and use it when needed. However... as soon as I powered everything down and brought it back up for the next service, the app just didn't work. Not at all. It opens to a frozen screen with our mic list and nothing I do works. I've uninstalled the app several times and re installed... same result. Thoroughly disappointed.
This update is a big step backward IMO. First this update has deleted the option for a frequency range selection for the auto scan. This is horrible for meteo areas with crowded tv channels..second after auto scan there is no pop up to sync the transmitters..its now burried in the frequency menu. Finally it tells me there is a firmware update for my "devices"..aka transmitters however the update page gets stuck on "searching" when trying to apply updates. Please fix.
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