Despite all the bad reviews, I find it works OK once you get used to it. Selecting From/To/times works well, although a return ticket might be confusing the first time. A good Booking Summary is shown if you tap on 'Booking Summary' just above the 'Pay with card' button! You only log in after you've chosen your bus times. Would be nice to have a 'view password' button. Then it fills your name in for you but you have to enter address details yourself everytime, as well as payment details (maybe not so bad from a security point of view, but most apps do it for you). You have to switch occasionally between the upper part of the screen and the lower part (which slides in and out of view). Not always clear what you should be doing, or where. The app reacts (very) slowly sometimes and if you tap on a button twice, you may find you've actually made a selection on the following screen. After booking I had to download the ticket myself, after which it was shown correctly in My Bookings. I recommend doing a few dummy bookings without paying, to get the hang of it. After that, using the app OK. So to summarise, not bad, but could be more user friendly in places.

Very poor non app (it's just a frame for a web front end, really). Incredibly slow, lots of redirects and page refresh going on all the time. Gets into loop very easily. Tickets bought are not kept, you have to manually search for them. I understand most of these may be server end problems and not the app per se, but something is clearly badly designed or implemented. The user experience just doesn't work.