The My Veolia mobile application will give you instant and secure access to your electronic customer account at your water service supplier. You can get, for example, an overview of your contract, cash advances and issued invoices, water consumption or water meter readings. You can also pay cash advances and invoices online in the application. You can also make an appointment at the customer center according to your time schedule.

Requirement for the application usage is to have an internet customer account, if you do not have one, you can register either directly in the application or on the website of your water service supplier.

For more convenient use, it is possible to use biometric login using a fingerprint in the application.

Main functions that the application will offer to you:
• Information about the contract, customer and consumption points
• Overview of invoices, cash advances and received payments
• Possibility of online payment of invoices and cash advances
• Overview of consumption and its visual representation
• Information about performed readings
• Possibility of water meter self- reading
• E-filing for submitting reports, requests or questions
• Overview of assigned requirements
• Online reservation of appointment at the customer center
• Registration for the SMS info service
• Map of outages and emergencies
• Overview of important contacts of your water service supplier
• Link to our company's website, where you will find all current information about water supply and other services of our company.

Creating of a customer account is available for all customers of the VEOLIA ČESKÁ REPUBLIKA, a.s. companies at their websites or directly in the customer application. The VEOLIA ČESKÁ REPUBLIKA, a.s. group includes the following companies: 1.SčV, a.s., Pražské vodovody a kanalizace, a.s., MORAVSKÁ VODÁRENSKÁ, a.s., Středočeské vodárny, a.s., Královéhradecká provozní, a.s., Vodohospodářská společnost Rokycany, s.r.o. a RAVOS, s.r.o.