We’ve built a brand new app to support customers whose accounts are already on our new billing system.

Unsure if that is you?

If your account begins with a letter, e.g. A, great news, you are on the new system supported by this app.

If your account begins with a number, e.g. 85, don't worry, whilst this app will not work for you yet, you can still access your account online.

What does this app do now?

• Manage your account balance
• View recent transactions and bills
• Make a Payment
• Amend your Direct Debit
• Submit a meter reading for more accurate bills
• Manage multiple energy accounts
• Allows saving passwords through the Keystore functionality in a secure way
• Have some fixes and optimizations included in this update

What will this app do in the future?

• View your energy usage and cost breakdowns
• Track and manage your Direct Debit
• Chat with an advisor if you need help
• Google Pay
• Seamless notifications

And much more!

https://www.britishgas.co.uk/home-services.html